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FAQ About Island Princess and Our Products
Are Island Princess products Kosher Certified?
  Island Princess products are not Kosher Certified at this time.
Does Island Princess offer factory tours?
  Island Princess does not currently offer factory tours.
Does Island Princess offer sugar-free products?
  Island Princess does not have sugar-free products at this time.
How can I learn more about Macadamia Nuts?
  Click here to learn more about our 100% Hawaii-Grown Macadamia Nuts.
How do I contact Island Princess?
  Don't let our Hawaiian time zone stop you from contacting Island Princess any time. Just click on this email address [email protected] to send us an email.
You are also welcome to contact us at the following:
Island Princess
2836 Ualena Street, Honolulu, Hawaii 96819-1967
Phone: (808) 839-5222
Website or Mail Order Department: Ext. 1214 (Live Help M-F HST 9 am to 5 pm
We will respond back to you as soon as possible during our business hours, Monday through Friday 8 AM to 4 PM, HST
Is "Chocolate Bloom" an edible tropical flower?
  Not exactly, blooming flowers, especially in Hawaii, can be wonderfully exotic. In chocolate however, bloom is not quite so lovely. "Bloom" occurs when chocolate has been exposed to heat causing it to turn dull or possibly even to have a gray or white color. The chocolates are perfectly fine to eat; they just aren't as pretty as when they left the Island Princess factory.
Should I refrigerate Island Princess products when they arrive?
  Chocolates are very sensitive to heat as well as cold so, refrigeration is not recommended. Island Princess chocolates are at their best when kept at 70-75 degrees, the same temperature as a trade wind cooled evening in Hawaii. Our Macadamia Nuts and caramel popcorns will maintain their quality up to 85 degrees, the temperature of a picture-perfect sunny day in Hawaii.
What in the world are Mele Macs?
  Mele Macs are chocolate Macadamia Nuts as you've never tasted them before. We start with 100% Hawaii-grown Macadamia Nuts, nurtured at the Island Princess orchard on the slopes of the majestic volcano Mauna Kea. They are then coated with the highest quality toffee, generously drenched with a custom-blended, rich milk chocolate and delicately dusted with powdered sugar. In Hawaii, we call Mele Macs ono (delicious)!
Where are Island Princess Macadamia Nuts grown?
  Island Princess is one of Hawaii's top growers of Macadamia Nuts. Our Macadamia Nuts are lovingly grown, hand picked and processed on the slopes of Mauna Kea at the Island Princess orchard at Keaau on The Big Island of Hawaii. The natural conditions are ideal for growing Macadamia Nuts of exceptional quality and flavor.
Where can I purchase more Island Princess Chocolates and Macadamia Nut products?
  Throughout the state of Hawaii, a variety of Island Princess products can be found at ABC Stores, Costco, Don Quijote, Longs Stores, Sam's Club, Wal-Mart, Military Exchanges and Commissaries, hotel gift shops and many independent stores. For the retailer nearest you, contact [email protected].