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Customer Care

Aloha and thank you very much for your order. It is a delight to share our Island Princess Candies and Confections with you.

Island Princess Chocolates are a wonderful treat, but they are very heat sensitive. Unfortunately, no parcel carrier is able to insure against heat exposure. We have investigated the “cooler” type containers for shipment of perishables, but the cost of the container itself and additional shipping charges due to extra weight, make it prohibitive.

Therefore, to complete your order, we ask that you indicate acceptance of the terms of our heat waiver by checking the box below.