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Privacy Policy
PRIVACY POLICY as of 2/12/09
We sincerely appreciate your choosing Island Princess for your mail order and gift purchases. We fully understand that you have put your trust in us when visiting our website and providing the information that is necessary to complete your order. On-line and Off-line Security It is the uncompromising policy of Island Princess to maintain confidentiality on all personal information with regard to your purchase, as well as information about those who receive gifts you have ordered from us. We protect personal information both on-line and off-line through physical security measures and managerial controls. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and who are required to keep the information confidential. When you place orders or access your personal information, we use a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above. What information do we collect? We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature. When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes. Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them. How do we use your information? We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: To allow us to better service you in responding to your customer service requests. To quickly process your transactions. To administer a contest, promotion, survey or other site feature. If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us. Do we use "cookies"? Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Foxfire, Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your visit to our site more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service (information below). We may use e-mail to correspond with you regarding your on-line, telephone or mail orders and our web site promotions. Please do not use e-mail to communicate any critical financial information (such as your credit card number) since e-mail is not secure through encryption. Do we disclose the information we collect to outside parties? Island Princess does not sell, trade, share or rent your personally identifiable information or e-mail addresses with any outside parties beyond what is required to efficiently complete your order or fulfill a promotion, except as described below. The term "outside parties" does not include Island Princess, website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. We may contract with third-party service providers to assist Island Princess with order processing or to help us better understand our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. Non-personally identifiable visitor information may be provided to other parties for website traffic analysis, marketing, or other statistical uses. How to opt-out, remove or modify information you have provided to us? To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production. To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping. Third Party Links In an attempt to provide you with increased value, we may include third party links on IslandPrincessHawaii.com. These linked sites have separate and independent privacy policies. While we make every effort to choose sites that have similar security policies to Island Princess, we recommend you read the privacy statements of other web sites. We will have no responsibility or liability for the content and activities of these linked sites. We do seek to protect the integrity IslandPrincessHawaii.com and welcome any feedback about these linked sites (including if a specific link does not work). Terms and Conditions Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website. Updates and Effective Date Because we periodically update our terms and conditions, we recommend you periodically revisit this section for the latest updates. If we decide to revise our privacy policy, we will incorporate the changes on this page. Any policy changes will apply only to information collected after the date of the change. This policy was last modified on February 12, 2009. Online Policy Only This online privacy policy applies only to information collected through our website and not to information collected offline. Your consent by using IslandPrincessHawaii.com website, you consent to our privacy policy. Questions and Feedback We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue. Island Princess 2836 Ualena Street Honolulu, Hawaii 96819 (new address as of 8/2015) Ph: (888) 925-5222 - FAX: (808) 836-2019 Email: [email protected] |